Hutchison Insurance Group ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit hutchisoninsurancegroup.com or submit a request through our online forms. Please read this policy carefully. By using our website or submitting a form, you agree to the practices described below.
1. Information We Collect
We collect information you provide directly to us when you complete a quote request, contact form, or any other inquiry form on our website. This may include:
- Your first and last name
- Phone number and email address
- Mailing address or ZIP code
- Insurance coverage type and related details (e.g., vehicle count, property address, date of birth)
- Any additional notes or documents you voluntarily submit
We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, referring URL, and pages visited. This information is collected through standard web server logs and analytics tools and is used solely to improve the performance and usability of our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your insurance quote requests and inquiries
- To contact you by phone, email, or text message regarding your request
- To provide insurance-related information, quotes, and recommendations
- To comply with applicable legal and regulatory requirements
- To improve the functionality and content of our website
We will not use your information for purposes unrelated to your inquiry without your explicit consent.
3. SMS & Telephone Communications (TCPA Disclosure)
By checking the SMS & Communication Consent box on any form on this website, you expressly consent to receive calls, text messages (SMS/MMS), and emails from Hutchison Insurance Group at the phone number and email address you provide. This may include autodialed or pre-recorded calls and text messages related to your insurance inquiry.
Message frequency: Message frequency varies based on your inquiry and our follow-up process.
Message and data rates: Standard message and data rates may apply depending on your mobile carrier and plan.
How to opt out: You may opt out of SMS messages at any time by replying STOP to any text message you receive from us. You may also opt out by contacting us directly at [email protected] or (573) 694-4452.
Help: Reply HELP to any text message for assistance, or contact us directly.
Not a condition of purchase: Your consent to receive SMS messages is not a condition of purchasing any insurance product or service.
This consent applies to communications from Hutchison Insurance Group only. We do not share your phone number with third-party marketers for their own SMS campaigns.
4. Sharing of Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
- Insurance carriers and underwriters: To obtain quotes or bind coverage on your behalf, we may share relevant information with the insurance carriers we represent.
- Service providers: We may use third-party technology platforms (such as our website host, CRM, or communication tools) that process your data on our behalf under confidentiality agreements.
- Legal requirements: We may disclose your information if required to do so by law, court order, or regulatory authority.
5. Cookies and Analytics
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies are small text files stored on your device. You may disable cookies through your browser settings; however, doing so may affect certain features of the website. We do not use cookies to collect personally identifiable information without your knowledge.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy, wish to opt out of communications, or would like to request access to or deletion of your personal information, please contact us:
Hutchison Insurance Group
Attn: Michael Hutchison
Jefferson City, Missouri